Privacy Policy

This Privacy Policy describes how Boulder Biologics ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "your") of our website, boulderbiologics.com (the "Site").

This policy applies to information collected through the Site. Protected health information that we collect in connection with providing medical care is governed separately by our HIPAA Notice of Privacy Practices, not by this policy.

1. Information we collect

We collect information about you in the following ways:

Information You Provide: We collect information that you provide directly to us, such as when you fill out a form, subscribe to our newsletter, request an appointment, or contact us. This information may include your name, email address, postal address, phone number, and any other information you choose to provide.

Information We Collect Automatically: When you use the Site, we automatically collect certain information about your device and your usage of the Site, including:

• Log Data: We collect information about your interactions with the Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and access times.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on the Site. This information helps us improve the Site, analyze trends, and personalize your experience. You can control cookies through your browser settings, though disabling them may affect your ability to use certain features of the Site.

Information from Third Parties: We may receive information about you from third parties, such as social media platforms and analytics providers.

SMS Data: Boulder Biologics collects and uses mobile phone numbers to facilitate essential, non-urgent communication regarding patient care and logistical coordination, including appointment reminders and related notifications. We obtain explicit consent from the patient before initiating SMS communications, in alignment with our commitment to privacy and ethical practice.

2. How we use your information

We use the information we collect for the following purposes:

• To Provide and Improve the Site: We use your information to operate, maintain, and improve the Site, and to provide you with the services and features you request.
• To Communicate with You: We may use your information to contact you with updates, newsletters, appointment information, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communication.
• To Protect Our Rights and Interests: We may use your information to protect our rights and interests, and to prevent fraud and abuse.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.

3. How we share your information

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party service providers who assist us with operating the Site, such as hosting providers and analytics providers.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law, or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.
• Business Transfers: We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
• Marketing: We will not share or sell your information to third parties for the purpose of marketing.

4. Your privacy choices

You have the following choices regarding your personal information:

• Access and Correction: You can access and update your personal information by contacting us.
• Cookies: You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Site.
• Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in the communication.
• Do Not Track: We do not currently respond to "Do Not Track" signals.
• SMS Consent, Opt-In, and Opt-Out: By providing a mobile number and opting in, you agree to receive automated and manual text messages from Boulder Biologics. Message and data rates may apply. You may opt out at any time by replying STOP. For support, reply HELP. To opt back in, reply START.

5. Your Colorado privacy rights

If you are a Colorado resident, the Colorado Privacy Act gives you the right to confirm whether we process your personal data, to access and correct it, to request deletion, to obtain a portable copy, and to opt out of the sale of your personal data or its use for targeted advertising. To exercise these rights, contact us at info@boulderbiologics.com. You also have the right to appeal a denial of any such request. Residents of other states may have similar rights under applicable law.

6. Data security

Boulder Biologics is committed to protecting your personal information. We implement physical, technical, and administrative safeguards designed to prevent unauthorized access, use, or disclosure of your information. However, no security measure is entirely impenetrable, and we cannot guarantee the absolute security of data transmission or electronic storage.

We use SMS text messaging strictly for logistical purposes such as scheduling and reminders, in order to minimize the transmission of sensitive information. SMS messages are not encrypted. By their nature, these messages carry an inherent security risk and may be viewable by anyone with access to your mobile device. Your consent to receive text messages acknowledges and accepts this inherent risk associated with using this unencrypted method for coordination.

7. Children's privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

8. International transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using the Site, you consent to the transfer of your personal information to these countries.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.

10. Contact us

If you have any questions about this Privacy Policy, please contact us at info@boulderbiologics.com.